Frequently Asked Questions
What is the size of the wall clocks?
Our wall clocks measure 34 cm (approximately 13.4 inches) in diameter with a depth of 5 cm. They are the perfect size to make a statement on any wall without being overwhelming.
What materials are the clocks made of?
Each wall clock is crafted with high-quality materials including metal and glass, ensuring both durability and a premium aesthetic appeal that lasts for years.
What type of battery is required?
Our wall clocks use a single AA battery, which typically lasts several months of reliable operation. The battery is not included.
Are the hands luminous?
Yes! The hands of our wall clocks are luminous, ensuring easy and accurate reading even in low-light conditions.
Do you offer a warranty?
Absolutely. We provide a comprehensive 2-year warranty with all our wall clocks. Every clock is brand new and delivered in its original box.
How long does shipping take?
We offer tracked shipping on all orders. Standard delivery typically takes 7-14 business days depending on your location. Express shipping options are also available.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on the destination. All orders include tracking information.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. The item must be in its original condition and packaging.
Is the ticking noise loud?
Our wall clocks feature ultra-quiet quartz movement. They operate nearly silently, making them suitable for bedrooms, offices, and any space where quiet is important.
How do I contact customer support?
You can reach us via our Contact page or email us directly at info@luxorwallclocks.com. We respond to all messages within 24 hours, Monday to Saturday, 10 AM to 6 PM.