Refund Policy

Refund Policy

30-Day Return Policy

We offer a 30-day return policy on all purchases. If you are not completely satisfied with your wall clock, you may return it within 30 days of delivery for a full refund.

Return Conditions

  • The item must be in its original, unused condition
  • The item must be in its original packaging
  • Proof of purchase is required

How to Initiate a Return

To start a return, please contact us at info@luxorwallclocks.com with your order number and reason for return. We will provide you with return instructions and a shipping address.

Refund Processing

Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.

Exchanges

If you would like to exchange your clock for a different model, please contact us and we will be happy to assist you.