Refund Policy
30-Day Return Policy
We offer a 30-day return policy on all purchases. If you are not completely satisfied with your wall clock, you may return it within 30 days of delivery for a full refund.
Return Conditions
- The item must be in its original, unused condition
- The item must be in its original packaging
- Proof of purchase is required
How to Initiate a Return
To start a return, please contact us at info@luxorwallclocks.com with your order number and reason for return. We will provide you with return instructions and a shipping address.
Refund Processing
Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.
Exchanges
If you would like to exchange your clock for a different model, please contact us and we will be happy to assist you.